Custom CRM provides Affordable solutions for all your creativity needs with mint of creativity and communications. Software build on advanced technology makes you business simple to manage and implement with passion.
CRM software is a system that enables you to nurture relationships with customers and prospects to drive sales or sustain long-term profitability. It also aggregates streams of customer data to surface insights that help you make better business decisions.
As more customers look for products and services that understand their needs and responsive to their situations, businesses find it necessary to personalize customer interactions to stay competitive.
CRM software is generally classified into three types based on function: operational, analytical, and collaborative
CRM provide streamline and workflow automatically in sale, marketing and sales including customer services. CRM solutions having excellent lead management, contact management, help desk and sales techniques. CRM is mostly used by managers, marketing operations, sales person, services and technical support for better solutions for task repetitive and fast tracking of work.
A Best Feature CRM is capable of operate multiple data by consolidate into useful planning strategic. The Robust reporting and dashboards generated by real time data. CRM having feature of Quick look-ups and drill down tools. This type of CRM is used by CEO and executives, head department office and team leader.
CRM support teamwork and sale transparency and marketing with support in shared customer’s information and their activities. CRM having communication tools like social discussion, chat and email. This is used for sharing, editing controls and Streaming of activities.
Benefits of CRM
Increase Sales and Productivity
Engage audience with website and products.
Manage sale techniques with in proper alignment
Keep track of customer social posts
Create easily Profile of customers.
Making Accurate planning of sale
Real analytic data and reports
Services Included CRM
Organizes customer data in a centralized location. Contact details, demographics, transactions, customer service interactions, and other customer data are easily saved and retrieved.
Detailed Dashboard and Reporting
Consolidates streams of data in meaningful ways that help you to spot patterns, trends, behaviours, and other market insights. Many CRM solutions can also generate real-time data that makes reporting more timely and accurate.
CRM generate Lead management and track all the leads generate by clients via solving their query and support them in giving a proper service.
Tracks opened or clicked emails and usually works with popular email clients and mailers like Gmail, Outlook, and Mail Chimp. Email tracking can be a part of campaign management or sold separately.
Social Media Management
CRM tracks the online presence of audience and like-dislikes of the clients, comments, request, feedbacks etc.